Computer User
Support Specialist

Professional Services

Do you enjoy troubleshooting computers?

Check out a career as a COMPUTER USER SUPPORT SPECIALIST.

What is it?

Do you find yourself always helping your friends, parents or grandparents with their computers or phones? Then why not get paid for all your efforts and become a computer user support specialist or technician? Computer support involves troubleshooting a user’s computer, network, software or internet access problem. It might also involve fixing or repairing computers, smart phones or tablets so that they run smoothly again for the user.

What will I do?

Computer support includes helping people access their networks, downloading or fixing software on their computers, making changes to the computer settings, or diagnosing hardware problems. Computer support specialists work on-site at their company or client company. Sometimes you can work remotely from your home, helping people with their computer issues over the phone or internet.

 

Can lead you to these jobs:

  • Computer Network Support Specialist
  • Computer Technician
  • Information Specialist
  • Network Support Specialist
  • Software Specialist
  • Systems Administrator

Important characteristics for this job include:

  • Customer service
  • Problem solving
  • Computer skills
  • Attention to detail
  • Patience

Watch Our Video

Computer User Support Specialist

Employment Stats in Lake County

EDUCATION LEVEL NEEDED

High School

MEDIAN
SALARY

JOB GROWTH
OVER NEXT 10 YEARS

%

JOB OPENINGS
OVER NEXT 10 YEARS

Source – Emsi, 2019

Interested in pursuing a career in Computer Support?

IF YOU ARE IN HIGH SCHOOL:
Check first with your local high school to see if they offer a Computer Support program. You can also register for the Computer Support programs offered by the Tech Campus.

IF YOU NEED TUITION
OR FINANCIAL ASSISTANCE
:

Training grants are available to assist you with tuition or financial assistance through the Workforce Innovation & Opportunity Act (WIOA).

IF YOU HAVE
GRADUATED HIGH SCHOOL:

Check out available Computer Information Technology programs offered by the College of Lake County.

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