Do you enjoy troubleshooting computers?
Check out a career as a COMPUTER USER SUPPORT SPECIALIST.
What is it?
Do you find yourself always helping your friends, parents or grandparents with their computers or phones? Then why not get paid for all your efforts and become a computer user support specialist or technician? Computer support involves troubleshooting a user’s computer, network, software or internet access problem. It might also involve fixing or repairing computers, smart phones or tablets so that they run smoothly again for the user.
What will I do?
Computer support includes helping people access their networks, downloading or fixing software on their computers, making changes to the computer settings, or diagnosing hardware problems. Computer support specialists work on-site at their company or client company. Sometimes you can work remotely from your home, helping people with their computer issues over the phone or internet.
Can lead you to these jobs:
- Computer Network Support Specialist
- Computer Technician
- Information Specialist
- Network Support Specialist
- Software Specialist
- Systems Administrator
Important characteristics for this job include:
- Customer service
- Problem solving
- Computer skills
- Attention to detail
Watch Our Video
Computer User Support Specialist
Employment Stats in Lake County
EDUCATION LEVEL NEEDED
OVER NEXT 10 YEARS
OVER NEXT 10 YEARS
Source – Emsi, 2019
Interested in pursuing a career in Computer Support?
IF YOU ARE IN HIGH SCHOOL:
Check first with your local high school to see if they offer a Computer Support program. You can also register for the Computer Support programs offered by the Tech Campus.
IF YOU NEED TUITION
OR FINANCIAL ASSISTANCE:
Training grants are available to assist you with tuition or financial assistance through the Workforce Innovation & Opportunity Act (WIOA).
IF YOU HAVE
GRADUATED HIGH SCHOOL:
Check out available Computer Information Technology programs offered by the College of Lake County.
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